FAQs
We offer a diverse range of high-quality dry (kibble) food for dogs and cats.
Yes, our products are formulated to meet the nutritional needs of pets at various life stages, including:
- Puppies and Kittens: Nutrient-rich formulas to support growth and development.
- Adult Dogs and Cats: Balanced diet for maintenance of health and energy.
- Senior Pets: Specialized diets to address age-related health concerns.
We understand that some pets may have sensitivities to grains. Therefore, we provide a selection of grain-free products made with alternative carbohydrate sources like sweet potatoes and peas.
Portion sizes depend on factors such as your pet's age, weight, activity level, and metabolism. We offer feeding guidelines for each product that can be found on product pages to help you determine the appropriate serving size. For personalized advice, please consult your veterinarian.
To maintain the freshness and nutritional value of your pet's food, we recommend you to store the food in a cool, dry place in an airtight container to prevent moisture and pests.
For best results, always follow the storage instructions on the packaging.
Yes, we prioritize the use of natural, high-quality ingredients in our formulations. Our products are free from artificial additives, preservatives, and fillers.
We offer a selection of organic pet food options made with certified organic ingredients. These products are free from synthetic pesticides and fertilizers.
We offer hypoallergenic and limited-ingredient diets designed for pets with food sensitivities. These products minimize common allergens and are formulated to support digestive health.
Our products are manufactured in facilities that adhere to strict quality control standards. We source ingredients from reputable suppliers to ensure the highest quality. Our unique "field to table" production chain ensures complete traceability and control over every production stage, guaranteeing the premium quality of our products. Our dedicated team continuously develops new products to provide your pets with a diverse selection of their favorites, all while preserving their natural taste and nutritional value. Our proprietary production plant undergoes regular upgrades and incorporates modern technologies, allowing us to produce products that align with the latest trends. We meticulously select and manage every ingredient, overseeing the entire production process from raw materials to final product delivery at retail points.
You can place an order through our online store. Simply browse our product selection, add items to your cart, and proceed to checkout.
No, we do not offer subscription services at the moment.
Yes, we do have a loyalty program, but to be able to use it, first you have to register in our website. Each time you place an order, you get 10% of money back in our Loyalty points. You can use the points for your next orders.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your pet's food, you can return it within 30 days of receipt for a full refund or exchange. Please refer to our Shipping & Returns Policy for more details.
For any questions or assistance, please reach out to our customer service team at orders@qpet.lv or call +371 2026 4690
